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Hawaiian Airlines Cancellations and Refunds: A Guide
 

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Travelling with Hawaiian Airlines generally means that you are ready to have a fantastic trip to the beautiful island of Hawaii. But if you would have to call your trip and flight off, the flight cancellation is not always a pleasing scene. Are there any cancellation fees with the airline? Are the flights refundable? Will you get a refund? All these questions will be going around your head while you cancel the flight. 

Most Hawaiian airfare doesn't incur any change fees, but this is not the case for all the fare tickets with the airline. In many cases, passengers can only be eligible for a refund if they have purchased a refundable ticket. That's why it is important to know the Hawaiian Airlines cancellation Policy and refund if you are planning to cancel your flight with the airline. Here is everything you need to know regarding the Hawaiian Airlines Cancellations and refunds.

What is Hawaiian Airline Cancellation Policy?

The Hawaiian Airlines cancellation policy allows travellers to cancel their flights. Hawaiian Airlines is flexible, allowing travellers with airline tickets to cancel their flights easily. According to the cancellation policy, the refundable tickets are eligible for a full refund, and the non-refundable ticket types may result in a cancellation fee or a travel credit point instead of a refund. Passengers are allowed to cancel their tickets within 24 hours of the reservation.

Key Highlights of Hawaiian Cancellation Policy

The Hawaiian cancellation policy allows passengers to effortlessly cancel their flight tickets with the airline. However, the airline has some guidelines that customer should know before making a cancellation for their Hawaiian flight:

  • Passengers are eligible for a 100% refund if the ticket gets cancelled within 24 hours of reservation. For this, the reservation should be made seven days before the departure of the flight.

  • If, for any reason, the ticket is unused, it can be under the same passengers for one year from the date of booking.

  • Under this policy, if the ticket is partially used, then the ticket is eligible for a travel credit, and the credit can be used by the same passengers within one year of the purchase.

  • In any situation that is out of the airline's control, such as cancellation due to bad weather, the passengers will not get any refund.

  • If, instead of cancelling, you want to make any changes to your flight itinerary, then you can make the change on the same day of the flight departure.  

  • Ticket cancellation and refund are only eligible from the official website of the Hawaiian airline; life purchased from the same.

  • The ticket is bought from the travel agent, third party or any other sources, the airline is not responsible for any refunds after the cancellation if the passenger doesn't get any.

  • Hawaiian will give you free cancellation in case of a serious emergency, such as the death of an immediate family member or any serious medical illness, but you may need to provide the relevant documents as proof to get the free cancellation. 

Hawaiian Airlines Charges for Flight Cancellation 

Hawaiian flight cancellation fee is charged in certain circumstances. Most tickets of the airlines are either non-transferable or non-refundable unless specified otherwise. However, there are certain exceptions, such as:

  • For restricted Refundable fare: These fare tickets are non-transferable and fully refundable at any time, but the refund request should be made through Hawaiian Airlines.

  • The refund fees:

           International Flights: $100

           Neighboring Island: $25

           North America: $100

The cancellation fee structure based on different cabin class tickets is given below:

 

Circumstances

Economy

Premium Economy

Business

First

Online Cancellation Per Ticket 

$150

$150

$75

No fees

Cancellation Via Phone Call Per Ticket

$200

$200

$150

$75

 

What is Hawaiian Airline Refund Policy?

Every passenger should be aware of the refund policy whenever cancelling a ticket, as by knowing the refund policy, they can avoid paying any kind of fees and get more benefits while requesting a refund. Here are some of the points you need to remember regarding the Hawaiian Airline refund policy:

  • If the flight cancellation is made within 24 hours of reservation, then it is eligible for a 100% refund.

  • If the flight departs, then passengers are not eligible for any refund if they missed it or couldn't cancel it beforehand.

  • To get a refund from the airline, you must get a refundable flight ticket.

  • If you are an elite member of Hawaiian, you will automatically receive a 100% refund without any cancellation or additional fee. 

 

Does Hawaiian Airline Give Delayed Flight Compensations?

Yes, Hawaiian Airlines gives its passengers compensation if the flight is delayed for two or more hours. However, for flight delays of one hour or less, the airline doesn't give any compensation or refund for cancellation.

Below is the table for the delayed flight compensation Hawaiian Airlines that the passengers will receive if their flight gets delayed for more than 2 hours:

 

Delays

Delays Compensation 

Flight Distance

2 hours

$75

1,500 km

3 hours or longer (But less than 4 hours)

$125

1,500 km to 3,500 km

3 hours or longer (But less than 4 hours)

$200

 

Over 3,500Km

 

Hawaiian Compensation Policy 

Airlines compensate their customers for involuntary cancellations, delays, or flight disruptions. Here is the overview of Hawaiian compensation for their flights:

1. Cancel Flight Compensation:

If the flight reservation gets cancelled from the airline side and informed within 14 days of departure, the passenger will get the following:

  • The passengers will get an alternative flight with the same class as the original one or a cancellation refund if there is no alternative flight.

  • If the alternative option is also denied by the passenger, then the airline will give a refund to the customer as compensation for the cancelled flight.

2. Denied Boarding Compensation:

If the passengers get denied at the boarding with a confirmed ticket, then the airline will give compensation to the passengers. The passengers will also get compensation if the flight departs without them.

Conclusion

Now that you know the cancellation and refunds of the Hawaiian Airline, it's easy for you to cancel your trip without stressing over the fees and refunds. For more information regarding the cancellation, you can reach out to the customer care service of the airline or call 1-855-570-0146 at top airlines rules for faster assistance regarding the cancellation policy.